Privacy Policy

SW Electrics | Your Privacy Matters

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Effective Date: 28th April 2025

At SW Electrics, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website www.swelectrics.com and when you engage with our services, including solar panel installations, battery storage solutions, EV charger installations, and off-grid energy systems.

By using our website, you agree to the terms of this Privacy Policy.

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1. Who We Are

SW Electrics is a renewable energy solutions provider based in Northern Ireland, offering expert services in solar power, energy storage, electric vehicle charging, and off-grid energy systems across Northern Ireland, Ireland, and the UK.

Our website address is: https://www.swelectrics.com

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2. What Personal Data We Collect and Why

We may collect personal data when you interact with our website, submit a form, request a quote, or contact us directly. The types of data we collect include:

• Name

• Email address

• Phone number

• Postal address (where applicable)

• IP address

• Browser and device information

We collect this information to:

• Provide you with a personalised service

• Respond to your enquiries

• Process quotes and service requests

• Improve our website performance and customer experience

• Meet our legal and regulatory obligations

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Comments

If visitors leave comments on our website, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.

An anonymised string (hash) from your email address may be shared with the Gravatar service. Their Privacy Policy is available at: Gravatar Privacy Policy.

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Media

If you upload images to our website, please avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract location data from uploaded images.

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Cookies

Our website uses cookies to enhance your browsing experience. Cookies help us:

• Remember your preferences

• Analyse website usage

• Improve functionality

You can opt to save your name, email address, and website in cookies when leaving a comment for convenience. These cookies last for one year. You can manage or disable cookies through your browser settings at any time.

For full details, please refer to our Cookie Policy.

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Embedded Content from Other Websites

Articles on our website may include embedded content (e.g., videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website directly.
These websites may collect data, use cookies, embed third-party tracking, and monitor your interaction with their content.

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3. Analytics

We may use third-party analytics services to collect information about website traffic, user behaviour, and trends. This data helps us improve our website and services but does not personally identify individual users.

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4. Who We Share Your Data With

We do not sell, trade, or rent your personal information to third parties.
We may share your data with trusted service providers who assist us in operating our website or providing services to you (e.g., IT support, hosting companies), subject to strict confidentiality agreements.

We may also disclose your data if required by law or to protect our legal rights.

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5. How Long We Retain Your Data

• Comments and metadata: Retained indefinitely to recognise and approve follow-up comments automatically.

• Contact form submissions: Stored securely for administrative purposes.

• Registered users (if any): Personal information stored in user profiles, editable or removable at any time by the user or website administrators.

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6. Your Rights Over Your Data

You have the right to:

• Request a copy of the personal data we hold about you

• Request that we correct or update your personal information

• Request deletion of your personal data (where legally permissible)

• Withdraw consent for processing at any time

To exercise any of your rights, please contact us at: [Insert Email Address].

Please note that we may need to retain certain data for legal, regulatory, or security purposes.

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7. Where We Send Your Data

Visitor comments may be checked through an automated spam detection service.
We store and process your data within the United Kingdom or European Economic Area (EEA).

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8. How We Protect Your Data

We implement strong technical and organisational measures to safeguard your personal data against unauthorised access, alteration, disclosure, or destruction. These include:

• Secure server hosting

• Firewalls and anti-virus protection

• Encryption of sensitive information

• Regular security audits and updates

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9. Data Breach Procedures

In the event of a data breach, we will notify affected individuals and regulatory authorities promptly, in accordance with GDPR and local laws.

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10. Third Parties We Receive Data From

We may occasionally receive information about you from third-party partners (e.g., referral programmes or marketing collaborations), which we will treat in accordance with this Privacy Policy.

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11. Automated Decision-Making and Profiling

We do not engage in automated decision-making or profiling that produces legal effects concerning you.

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12. Industry Regulatory Disclosure Requirements

We comply fully with all relevant data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Contact Us

If you have any questions about this Privacy Policy or how we handle your personal data, please contact:

SW Electrics
📍 60 Gortnageeragh Road, Cargan, Ballymena, BT43 7LL, Northern Ireland
📞 07598 153999
sales@swelectrics.com